Policies

 

Privacy Policy

Both inimaswimwear.gr and inimaswimwear.com websites use a secure server protocol to ensure your personal details, credit card number, name, and address are encrypted and thus, safe and secure.

All information pertinent to your personal details and transactions are secure and confidential.

 

Shipping Policy

I N I M A Swimwear does not deliver to P.O. Boxes.

Please note that delivery outside of the EU may be subject to local import taxes and duties, which are your responsibility where they apply.

Please note that we aim to dispatch all orders within the next working day. Orders must be placed by 13:00 pm (CET) for same day dispatch. Orders placed on Friday (after 13:pm), Saturday, Sunday or public holidays, will be processed on Monday or the next working day.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. I N I M A Swimwear shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond our control.

When the order has shipped, you will receive an e-mail specifying the tracking number and you can trace your order through our website.

Orders are delivered between 9 am and 5 pm. Please make sure that someone will be available to receive and sign for your delivery. In case no one is available for the delivery, the courier will leave a message with a contact number you must call to arrange for your redelivery.

Free Shipping Worldwide for orders over 99€ euros. For orders under 99€ please refer to the following tables.

Estimated shipping times Greece:

 Shipping Type  Cost Estimated Delivery Time
Standard Ground FREE Product will be delivered within 1-3 business days
Express €5 Product will be delivered next day *

* for orders placed until 13:00pm local time

Estimated shipping times Worldwide:

 Shipping Type  Cost Estimated Delivery Time
Standard Ground 7€ Product will be delivered within 12-15 business days
Express 15€ Product will be delivered within 4-6 business days

 

Return Policy

If for any reason, you are not satisfied with a purchase, you can return your item(s) for a product exchange, or refund within 14 days of the order’s delivery date. In order for returns to be accepted, all items must be in perfect condition with the security tag attached, the hygienic sticker not removed and in the original packaging, otherwise I N I M A Swimwear reserved the right to refuse the return and the merchandise will be returned to the shipping address specified in the original order.

Product exchange: items can be exchanged for a different size or an alternative style or color and the buyer is responsible for the postage fees to have the new item shipped to his/her shipping address.

Refunds: will be processed as soon as returned items have been checked and accepted. Refunds can only be remitted to the initial credit card, Paypal or bank account used for paying for the order. Processing time may vary depending on the bank or credit card company.

All sales on sale items are final. No returns or exchanges are accepted.

RETURN INSTRUCTIONS

Here’s what you have to do in order to return an item for exchange or refund:

  • Email info@inimaswimwear.com within 14 working days of receiving your order.
  • You will then receive an email confirming your returns request and information about your compensation options and instructions on how to arrange your return.
  • To return your package to us, fill in the returns form and the courier return voucher enclosed. These must be included in your returned package.
  • Arrange your preferred shipping method and note that items must be returned within 7 days after receiving our confirmation email and shipping has to be tracked & signed for.
  • Once we receive and accept your returned package, we will contact you confirming receipt of your return.
  • No products in the cart.